You have a reasonable expectation of privacy regarding any communication or data transiting or stored on the platform. We collect very little personal information, and the information we do collect is only shared with the platform moderators and anonymized for researchers with your consent.
Information We CollectIncident Reporting
When you report an incident of online harassment, you will be asked to provide certain personal contact information, including your name and email address, in addition to certain details about the incident, including the type of online harassment, the incident date, and the online platform on which the incident occurred. Information that may identify you will be kept confidential, and no identifying information will be used without your consent. We will ask your permission before contacting you for more information regarding your incident.Subscriptions
Once you have signed up for an account on HeartMob you will receive email updates on the activity of your account. Should you wish to no longer receive these emails, please contact us at [email protected]Web Logs
Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends, and administer the platform. We may track your movement within the platform, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our platform, the operating system of your computer, the unique IP address of the computer you used to access our platform, and usage and browsing habits. We use this combined information to gauge the effectiveness of our platform, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track combined user movement, and gather broad demographic information.Cookies
We use session cookies to only store login information in order to make it easier for you to access our platform.
How We Use Your InformationIncident Reporting
If you report an incident of online harassment on the platform, you have the option of keeping the report private, semi-private, or making the report public.
- Private cases will not be available to users of the platform or the public at large. These cases will be available to platform administrators and third parties (such as researchers and Google Analytics) on a confidential and anonymized basis.
- Semi-private cases will be made available to users of the platform, but not the public at large. If you choose to make the online harassment semi-private, the incident will be vetter by HeartMob staff before being approved.
- Public cases are available to both users of the platform and the public at large(for off-site marketing, or use on the homepage of the platform). If you choose to make the online harassment public, the incident will be vetted by HeartMob staff before being approved.
We will use the information you provide to us to contact you only if you have given us permission to do so. We may also use details of the incident you reported in connection with law enforcement, non-governmental organizations, helplines, research, and/or other projects with your express permission to do so. However, we will not use personally identifying information without your permission.Third Parties
We may use third party service providers, such as Google Analytics (to improve the performance of the platform) and researchers (to conduct research on online harassment). We may share your anonymized information with these third parties for those limited purposes with your consent.Aggregate Data
We may, with your consent, develop, use, and share with third parties information about incidents of online harassment in non-personal aggregate form. This information will not identify any specific individual, but rather will reflect the collective behaviors and demography of the incidents of harassment. This is for research purposes only, in order to learn more about the issue of online harassment.Legal Matters
Choice and Opt Out
If for any reason you are concerned that the personal information you provided to us is not correct, or should you wish to have your email address removed from our mailing list or contact information changed, please contact us by emailing us at [email protected] We will be happy to review, update, or remove information as appropriate. Note that despite any request for removal of or change to personally identifiable information, we may need to retain certain information for recordkeeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed or changed.
Important Disclosures, Practices, and Contact InformationWebsite Data Collection
We do not knowingly allow other parties to collect personally identifiable information about your online activities over time and across third-party websites when you use our platform and services. We provide information about the opt-out choices we make available.Your California Privacy Rights
The California Online Privacy Protection Act entitles California customers to request information concerning whether a business has disclosed personally identifiable information to any third parties for their direct marketing purposes and to disclose whether a website tracks and collects personally identifiable information about California residents' online activities."Do Not Track" Notice
Because the providers of "do not track" and similar signals do not yet operate according to common, industry-accepted standards, we currently do not respond to those signals. For more information on Do Not Track, please visit www.allaboutdnt.com. California users who wish to request further information about our compliance with these requirements, or have questions or concerns about our privacy practices and policies may contact us at www.iheartmob.org, or sending a letter to us at the following address: HeartMob, 30 3rd Avenue, #800B, Brooklyn, NY 11217.
We use industry standard technology, including SSL as well as performing security audits to protect the information we maintain about you. However, despite these efforts, no system can completely guarantee that there will never be unauthorized access to your personally identifiable information, and your use of the platform indicates that you are willing to assume this risk. We will notify users of any security breach.International Users
We reserve the right to change this policy. If we make major changes, we will notify our users in a clear and prominent manner. Minor changes may only be highlighted in the footer of our website.Contacting Us